Order your box
Let us know the service you want, box size, number of units, and preferred date of delivery for your box. You can call us for free at 0120-93-9488 or directly from here: Order your Box.
Prepare your box
With the box, packing list, sending manual and invoice for the payment in your hands, prepare your box to send, following the instructions in the sending manual.
Once your box is filled up, contact us and schedule a date for pick up.
You can pay our staff when we pick up your box. If outside the covered area (all over Japan), use the invoice and pay through your local convenience store or post office. You can also transfer the money to our bank account.
We will receive your box at our warehouse and prepare the documentation for export. Also, we will prepare your box before putting it into the container ship.
This is the final destination of your box. Always check to see if there’s any damage. If there’s no problem, please sign the document from delivery staff.
Metro Manila: 2〜3 weeks
Other Luzon: 3〜4 weeks
Visayas: 4〜5 weeks
Mindanao: 4〜6 weeks
Other Islands: 4〜6 weeks
*Delivery could be delayed due to the export declaration process or the delayed shipping schedule caused by natural disasters.
*Please be aware that the exact date of delivery to the final destination cannot be guaranteed.
The following itens cannot be exported from Japan to Philippines:
Vehicle parts, engines
Fresh foods, seeds
Pirated DVDs, CDs
Illegal drugs and
You cannot send rice using our service since it has to be quarantined at the Plant Protection Station due to the export regulations of Japan. Electronics, medicines purchased by prescription, transformers, electric tools and water pumps have to meet the regulation of export trade control orders by METI (Ministry of Economy, Trade and Industry) of Japan. You need to get the approval documents from the manufacturer to send the items mentioned. Computers and game machines also have limits and are monitored.
The main purpose of our service is to help individuals share happiness with their families and friends who live in the Philippines. If you have any concerns or questions, do not hesitate to contact us.